Shipping policy

SHIPPING POLICY

About GOAT AVENUE

GOAT AVENUE is a digital e-commerce retailer operating exclusively online. We partner with fully verified suppliers and authorised distributors globally to bring you authentic premium sneakers, streetwear, and accessories — delivered directly to your door.

We do not operate any physical retail stores or walk-in locations.

Sourcing & Shipping Origins

We source inventory from trusted partners across key global locations. Depending on product availability and stock location, your item may be shipped from one of the following:

🇬🇧 United Kingdom
🇺🇸 United States of America
🇨🇳 China
🇻🇳 Vietnam
🇯🇵 Japan

Regardless of origin, every item undergoes our strict quality and authenticity verification before dispatch.

Estimated Delivery Time

Total delivery time from order placement to arrival: 10–13 business days (Monday–Friday, excluding weekends and public holidays).

Order & Shipping Process

Every order follows this process:

Sourcing — We procure your item from our verified supplier network
Logistics — Item is shipped to our processing facility
Quality & Authenticity Check — Our team verifies:
- ✅ 100% genuine and original product
- ✅ No manufacturing defects or damage
- ✅ All original tags, accessories, and packaging intact
Dispatch — Only verified items are securely packaged and sent to you

Order Processing & Tracking

Once your order is placed, we source your item and conduct a full quality check before dispatch. This process typically takes 5–7 business days.

Your tracking information will be sent via email or SMS once your order has been dispatched. Please allow up to 9 business days before contacting us regarding tracking updates.

Delivery Partners

We ship with trusted global couriers including DHL, UPS, Royal Mail, FedEx, TNT, and DPD — selected based on your location and shipping origin for the fastest and safest service.

Delivery Coverage

We ship to: